Legal & policies
Every policy that governs your use of Habivista
Plain-English documents, versioned and timestamped. We email every account holder when material policies change.
Acceptable use policy
Conduct rules for users, agents, and partners — what you can and cannot do on Habivista.
v1Updated 10 May 2026Agent code of conduct
Professional standards for agents and brokerages on Habivista.
v1Updated 10 May 2026Complaints & escalation
How to raise a complaint with Habivista, and what happens after.
v1Updated 10 May 2026Cookie policy
Categories of cookies used, how they work, and how to control them.
v1Updated 10 May 2026Data Processing Addendum (DPA)
For agencies and developers acting as joint controllers — defines processing roles, sub-processors, and data handling.
v1Updated 10 May 2026Listing standards & fair housing
What a compliant Habivista listing looks like — accuracy, media quality, prohibited language.
v1Updated 10 May 2026Privacy policy
How Habivista collects, uses, and protects personal data — Ghana DPA Act 843 compliant.
v1Updated 10 May 2026Refund & cancellation policy
When you can get money back from Habivista plan fees, capture services, and bookings.
v1Updated 10 May 2026Sub-processors list
Third parties that process Habivista user data. Updated when new vendors are added.
v1Updated 10 May 2026Terms of service
User obligations, platform rules, payments, liability — the contract between Habivista and every user.
v1Updated 10 May 2026